Welcome to RepNest. We provide tools and services that help businesses collect and manage customer reviews. In the course of providing our services, we handle personal information on behalf of our business clients and are committed to protecting that data in accordance with Australian privacy law.

2. What Personal Information We Collect

We may collect the following types of information: Names Contact information (e.g., email, phone number)Customer interaction data (e.g., review feedback, timestamps)Business and client contact details

3. How We Collect Information

We collect personal information through: Our clients (i.e., businesses using RepNest)Online formsDirect input via integrations with client systems (with permission)

4. How We Use Personal Information

We use personal information to: Facilitate the review collection processCommunicate with customers on behalf of our clientsProvide analytics and performance reportsImprove our platform and services

5. Disclosure of Personal Information

We may disclose personal information to: Our service providers and partners (e.g., hosting, email services)Authorities if legally requiredOur clients, only in relation to their own customers

We do not sell or rent personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect personal information from misuse, loss, or unauthorised access.

7. Cross-Border Disclosure

Some data may be stored or processed outside Australia. We ensure appropriate safeguards are in place before disclosing any personal information overseas.

8. Access and Correction

Individuals can request access to or correction of their personal information by contacting us at [[email protected]].

9. Complaints

If you have a privacy concern or complaint, please contact us. If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

Email: [[email protected]]

Website: [www.repnest.xyz]

📑 Terms and Conditions for RepNest

These Terms and Conditions (“Terms”) govern the use of the services provided by RepNest (“we”, “us”, “our”) to our clients (“you”, “your”). By using our services, you agree to these Terms.

1. Services

RepNest provides tools and services to help businesses collect and manage customer reviews.

2. Client Responsibilities

You agree to: Provide accurate customer data lawfully collectedObtain proper consent from customers before sharing their data with usComply with all applicable laws and privacy obligations

3. Data Use & Ownership

You retain ownership of your customer data. We act as a data processor and will only use the data to provide our services. You are responsible for ensuring you have all necessary rights and permissions.

4. Confidentiality

We treat all information provided to us as confidential and will not disclose it except as required to provide our services or by law.

5. Limitations of Liability

To the maximum extent permitted by law, we are not liable for: Any indirect or consequential lossLoss arising from the actions of third-party services or misuse of our platform

6. Termination

Either party may terminate the agreement with [30 days] notice. Upon termination, we will delete all customer data within [X] days unless otherwise required by law.

7. Intellectual Property

All intellectual property related to the RepNest platform remains our sole property. You are granted a non-exclusive license to use the platform in accordance with these Terms.

8. Changes to Terms

We reserve the right to update these Terms. Continued use of the service constitutes acceptance of any revised Terms.

9. Governing Law

These Terms are governed by the laws of

New South Wales, Australia.

10. Contact

For any questions, please contact:

Email: [[email protected]]

Website: [www.repnest.xyz]